Be Different. Be Better

We provide you with an efficient and pleasant alternative to traditional purchasing. We sell direct and our website is fast, informative and straightforward so that you can access product detail 24/7. And when you have a question, we’re just an email or phone call away. You’ll find our representatives to be highly experienced, very friendly and here to help!

How excellence is created

It starts with a desire to be the best — period. From that point forward it’s all about fresh thinking, creativity and the relentless pursuit of new ideas – ideas that enhance our technology and the customer experience. We fully understand that there’s no second chance to make a great first impression.

Since we supply our products direct to eye care providers, we have the unique opportunity to obtain extremely useful and constructive feedback. Often, it’s these very suggestions which ultimately lead to superior product performance. It’s amazing what customers have to say – but first you have to stop and listen.

Rest assured, each and every ibex device is the result of smart people working together in an environment where research, development, clinical testing and manufacturing work seamlessly. The work is carried out without restrictions — you won’t find our accountants suggesting how to cut costs. Instead, you’ll find passionate professionals and performance-enhanced products.

Affordable for the greater good

With the World Health Organization (WHO) estimating that the number of people affected by eye disease will double by 2030, the demand for high quality, affordable diagnostic devices has never been stronger. For this reason, not only are ibex slit lamps built to perform, we make sure that they’re within affordable reach of all eye care providers. We support and respect those who are dedicated to helping those in need, regardless of income, practice size or location.

Money Back plus guarantee

We strive for perfection and want you to be pleased with your purchase. If you’re not 100% satisfied with your product, simply return the product and we’ll issue a refund. It’s that simple. We’ll even send you $50 just for trying our product… lunch is on us for not meeting your expectations.

Honest and clear communication

The most important part of our customer relationships is our dedication to treating our customers with respect. We show this respect through honest and open communications.
We thank you for considering Ibex for your next device purchase and promise to exceed your expectations of exceptional customer service!